Payments & refunds
How paying for your wedding works, and when an advance is refunded. It follows our terms.
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01 Paying for your wedding
- A 70% advance confirms your booking. The rest is due on the first day of your events.
- You can pay in cash, by bKash or Nagad, by bank transfer, or online through SSLCommerz from the private page we send you once you have booked.
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02 If you cancel
- The advance is non-refundable, and it can’t be moved to another booking.
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03 If we cancel
- If we ever have to cancel, we tell you as early as we can and refund your advance within 10 working days.
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04 How a refund is paid
- A refund goes back the way you paid: to the same bKash or Nagad number, by bank transfer, or, for an online payment, back through SSLCommerz to your card or account.
- A card refund can take a few more days to reach your account after we send it, depending on your bank.
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05 Returns
- We provide photography and film services, not goods, so there is nothing to return.
Questions about a payment or a refund? Message us on WhatsApp or email [email protected].